About this role
Role Overview
- Clean and service guest rooms according to Trailhead Lodge standards, including making beds, replenishing linens and amenities, dusting, vacuuming, and sanitizing surfaces.
- Clean and maintain bathrooms, including sinks, toilets, showers, mirrors, and floors, using approved cleaning products and procedures.
- Restock guest rooms with towels, linens, toiletries, and other standard amenities.
- Clean assigned public areas, hallways, and common spaces to ensure a consistently clean and welcoming environment.
- Identify and promptly report maintenance issues, safety concerns, or damaged items to the Housekeeping Supervisor.
- Follow daily work assignments, checklists, and time standards provided by the Housekeeping Supervisor.
Requirements
- High school diploma or equivalent required
- Prior housekeeping or cleaning experience in a hotel or hospitality setting is preferred but not required
- Ability to follow instructions and work independently
- Strong attention to detail and organization
- Ability to perform physical tasks, including lifting, bending, standing, and walking for extended periods
- Proficient or comfortable in learning and using housekeeping or property management systems to update room status
- Proficient with Microsoft 365 tools, including Outlook, Word, Excel, and Teams.
Benefits
- Free employee season pass and free or discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free transportation to & from Bend, Sunriver, and La Pine
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- Winter season employee housing program & Summer season camping program
- 401k with up to 5% company match & immediate vesting
- Discounted daycare onsite at Mt. Bachelor
- Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
- Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts