Lead, Develop, & mentor a team of Trade Compliance Analysts in Mexico
Develop Standard Operating Procedures, KPI’s, and drive continuous improvement plans for all key processes
Foster a collaborative, high-performing culture aligned with global trade objectives
Drive efficient & robust import & export custom clearance procedures between Mexico, U.S. and Canada.
Analyze and aggregate the causes of customs clearance issues to drive improvement actions with our partners
Serve as the main point of contact for global day-to-day inquiries from customs brokers and establishing key metrics and continuous improvement with broker partners
Ensure HTS codes, Country of Origin, pricing, and incoterms are accurate for all import and export data.
Work with freight forwarders, US customs officers, custom brokers, and internal and external customers on all matters pertaining to customs and import and export regulations
Ensure compliance with CTPAT
ACE reporting and portal management for all Business Units
Responses to Customs Requests for Information
Executing and updating SOP’s for IMMEX/ A24 system and providing responses to SAT requests for information

Bachelor’s Degree in International Trade, Supply Chain Management and Logistics preferred
5+ years’ experience with import/export global trade matters
Prior experience leading an operations team
Bilingual English/Spanish with advanced English preferred
Understanding of Free Trade Agreements and preferential duty programs
Proficiency in MS Excel, MS Access, SAP, OneSource, Amber Road, or similar Trade Software (PRISMA)
Knowledge of the Customs Compliance Regulations (domestic/global import/export and application of export/import trade regulations)
Detailed and task-oriented self-starter who can develop effective networks with internal and external customers.
Excellent organizational skills with the ability to respond efficiently and effectively to time-critical issues with competing / conflicting priorities. (Strong sense of urgency)
Working knowledge of incoterms
Effective communication and problem-solving skills
Experience in developing strong collaborative teams

We value diversity and are an equal opportunity employer.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans.

Senior Manager, Customs Compliance Operations

Key skills