QA Manager

Role Overview

• Drive continuous improvement across QA practices, workflows and collaboration models — and bring the rest of the studio along for the ride
• Champion quality ownership across disciplines, reducing dependency on late discovery and reactive firefighting
• Improve operational visibility into quality risks, verification pressure and release readiness through better metrics, telemetry and reporting
• Identify systemic bottlenecks and recurring failure patterns, and do something about them
• Evaluate and modernize QA tooling, test infrastructure and verification workflows
• Build strong collaboration between embedded QA, operational QA functions and QA Partners
• Support, mentor and grow the people in your team — setting clear expectations, fostering psychological safety and encouraging continuous learning
• Own people management responsibilities including performance, goal-setting, career development and hiring

Requirements

• You think at the organizational level, not just within the walls of QA
• You value observability and transparency over process for process's sake
• You're comfortable in complex, adaptive environments where the answer isn't always obvious
• You balance structure with the flexibility to iterate and improve
• You understand that sustainable quality systems have to work for the humans inside them
• You have a track record of improving how teams collaborate around quality, not just how QA teams operate