Google Cloud PlatformGCPGoogle CloudCRMCollaboration
About this role
Role Overview
Ensure an end to end customer experience for NDG customers within the region.
Demonstrate deep clinical and scientific expertise about assigned molecules/products pipeline/line of sight, franchise(s) and overall therapeutic area(s) to exchange relevant information and insights with top tier thought leaders, clinical investigators and related staff, and healthcare decision makers within a region
Build, cultivate, and leverage relationships with key external scientific and medical customers and organizations in their region(s) to ensure strong understanding of evolving healthcare trends across the relevant therapeutic area landscape.
Develops engagement plans aligned with customer needs and preferences and global strategy
Engage in continuous independent learning within the therapeutic area they represent and actively attend and participate in upskilling programs related to assigned molecules, products, disease states and relevant business topics
Respond to on and off-label questions with integrity, compliance, and adherence to legal, regulatory, and Genentech guidelines, policies & procedures
Build and cultivate important working relationships across field partners and internal stakeholders to ensure an enterprise approach when working with customers.
Be accountable to the regional team to shape and execute on local medical strategies within planned timelines.
Help to set and act on aligned clinical disease area priorities, and relay/flag any potential mismatch in priorities between internal stakeholders and the site as well as relay any key site-related decisions on behalf of the business
Provide Congress and conference support, facilitating engagement between HCPs and the broader Pipeline Medical Team, as appropriate, and participating in competitive intelligence, medical booth support and related activities
Identify and bring insights back in house to Genentech stakeholders through efficient and effective use of CRM system and cross functional collaboration.
Endorse investment decisions in PIs and/or sites to support the overall Disease Area strategy.
Help create transparency around customer needs,
Assist with Phase I
IV sponsored and supported clinical trials, health economic outcomes research, other therapeutic area specific medical collaborations; provide clinical expertise overview of performance metrics and feedback regarding operational management of clinical trials to ensure optimal site selection and performance.
Fully understands site infrastructure and ways of working to best co-create and monitor clinical trial processes.
Supports start-up, recruitment, and retention in assigned geographies.
Provides critical collaboration with CRO personnel, as appropriate, and in pre-specified manner
Share clinical and value-based expertise in the development and management of clinical and scientific communications for customers to include publications, conference data, and educational materials, as well as for internal Genentech communications and materials to be used in training and development activities
Ensure assigned goals, objectives, and KPIs are met and that assigned projects and other work are completed on time, with high quality, and within budget
BSN with extensive field medical experience with a pharmaceutical company
Minimum of 5 years related work experience (clinical, managed care, or industry experience)
Proficiency in GCP (Good Clinical Practice) and ICH (International Conference on Harmonization of Technical Requirements for Registration of Pharmaceuticals for Human Use)
Relevant therapeutic area knowledge, comprehensive understanding of product and safety profiles, and familiarity with managed care, health economics, reimbursement, and legal and regulatory landscape in the pharmaceutical/biotechnology industry.
Prior experience as a field MSL
Therapeutic area experience in Alzheimer’s Disease and/or Parkinson’s Disease
2 + years’ clinical research experience (either in industry or in another, related setting)
2 + years' experience in therapy area
In-depth knowledge of clinical development programs and clinical trial management
Prior experience working in heavily matrixed organizations interfacing with clinical operations, clinical development and medical affairs organizations.
Tech Stack
Google Cloud Platform
Benefits
Relocation benefits are not available for this job posting.