Coordinating inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
Scheduling procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
Verifying insurance eligibility, obtaining prior authorizations, and coordinating required pre-certifications.
Collaborating with physicians, clinical staff, and surgical facilities to ensure all documentation, equipment, and surgical requirements are completed.
Educating patients on surgical scheduling, pre-admission requirements, pre-operative testing, and post-operative instructions.
Communicating scheduling updates and serving as a primary point of contact for patients throughout the surgical process.
Coordinating physician orders, prescriptions, laboratory testing, and other pre-operative requirements.
Maintaining accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
Working closely with providers and multidisciplinary teams to ensure an organized, efficient surgical scheduling process.

High school diploma or equivalent
Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination
Knowledge of medical terminology; surgical terminology, and orthopedic experience are a plus
Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services
Experience with electronic medical record (EMR) systems and Microsoft Office applications
Strong communication, customer service, and relationship-building skills
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Ability to work independently, think critically, and resolve issues with minimal supervision.

Surgery Scheduler

Key skills