Branch Manager

Role Overview

• Manage branch performance to assure alignment with all policies, practices and culture of the organization
• Oversee preparation of branch budget for Springfield, and monitor actual performance to ensure that the branch achieves objectives
• Develop and maintain business relationships with current and potential customers and suppliers
• Monitor competitive conditions in the territory, and build relationships to gain market share in new areas in the industrial and contractor market
• Oversee branch inventory status (e.g. cycle counts with RF system), including daily reconciliation of discrepancies and adjustments
• Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues
• Support initial and ongoing training and qualifications of all branch employees
• Conduct performance evaluations and address branch personnel issues
• Interview and hire applicants for branch positions
• Report accidents in a timely manner & conducts the appropriate accident investigation process and follows up with associate in accordance with guidance provided by the Safety and HR team

Requirements

• 5 years of experience in business, sales or operations management including the application of management principles involved in strategic planning, resource allocation, sales forecasting, and coordination of people and resources.
• Experience in the electrical distribution industry is desired.
• Bachelors Degree in Business Administration, Management, Sales and Marketing or related field, or an equivalent combination of education and job experienced as determined by the company.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Ability to respond to common inquiries or complaints from customers, associates, or regulatory agencies.
• Ability to read, analyze, and interpret financial reports, general business documents, legal documents or governmental regulations and implement a plan to enhance business and course correct as needed.
• Demonstrated ability to lead people, coach to get results through others and motivate and develop talent.
• Ability to effectively communicate, orally and in writing, and present information to top management, customers, vendors, associates and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to solve practical problems where only limited information and standardization exists.
• Conflict management and diffusion skills to foster a solution-oriented environment that does not take matters personal.
• Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
• Ability to lift up to 25 pounds with or without accommodation.
• Characteristic of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.
• Travel may be required on occasion, valid driver’s license required with proven safe driving record.

Benefits

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development.