Director of Housekeeping

Role Overview

• Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding.
• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
• Lead and manage team member recruiting, training, development, and assignments
• Perform daily inspections and assessments and coach and counsel team members
• Collaborate with resort and company leadership to set expectations and achieve goals
• Analyze data and make adjustments to meet facility, budget, and compliance goals
• Execute, maintain, and monitor quality control systems and budgets

Requirements

• 3+ years of hospitality management experience
• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
• Ability to work a flexible schedule that may include nights, weekends, and holidays
• Computer experience with word processing, spreadsheets, and various software
• Must be willing to relocate for promotion opportunities
• Proficiency in languages other than English, especially Spanish (Not Required But a Big Plus)

Benefits

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP)
• Career development and ongoing training