Technical Advisor, Mobile Cranes

Role Overview

• Provide all aspects of technical support to the Liebherr-Great Britain and Liebherr Ireland Mobile and Crawler Crane Customers.
• Provide all aspects of technical support to the Liebherr-Great Britain and Liebherr Ireland Mobile and Crawler Crane field Service and workshop engineers.
• Work as a member of the team assisting and supporting department colleagues as well as other departments in LGB LIR if required.
• Develop and maintains excellent working relationships with all departments and team members to assist in achieving the department high standards.
• Communicate all technical information to the right people at the right time, including material received from the Liebherr Group factories.
• Manage specific jobs and projects as appropriate and take responsibility for their completion.
• Participate in the management of warranty work, liaising with the Liebherr Group factories and customers to achieve the best outcomes for all parties.
• Brief and deploy engineers as required, ensuring that optimum competencies and resources are applied to each job and project.
• Investigate or participate with others in the investigation of incidents, accidents or customer technical issues, report on these cogently in a form that will stand up to rigorous scrutiny.
• Undertake to attend meetings and exhibitions off-site and overseas. This will include time spent away from home overnight.
• Participate in a rota-based out-of-hours call-out system.

Requirements

• Satisfactory completion of a recognised apprenticeship/qualification in a related industry.
• Product, industry or relevant experience.
• Team player.
• Good confident communicator at all levels.
• Flexible approach to work.

Benefits

• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development