Account Manager – Creative Operations

Role Overview

• Own the account context for selected Creative Operations and Systems / Process Design clients
• Run the client operating rhythm
• Turn vague client requests into clear next steps
• Become highly capable with AI tools and workflows for account management
• Make clients feel well looked after
• Write clear client-ready summaries
• Maintain stakeholder maps, account notes, decision logs
• Work closely with internal teams to keep client work moving

Requirements

• Demonstrable experience owning client relationships
• Strong written and spoken English
• High agency
• Structured thinking
• A serious interest in becoming an expert at AI-enabled account management
• Strong client presence
• Comfortable working around workflow and collaboration tools

Benefits

• 33 Days Paid Leave
• Modern hardware
• AI-enabled workflows
• Collaborative team support