Key skills
Project ManagementChange ManagementCollaboration
About this role
Role Overview
- Manage support tickets for core business systems
- Assist with system administration for assigned platforms
- Coordinate vendor follow-up and issue tracking
- Support system implementations by contributing to documentation and training
- Contribute to business analysis efforts and gather user requirements
- Manage project trackers and coordinate tasks
- Support change management for system updates
- Build and deliver training materials
- Document SOPs and maintain system documentation
Requirements
- Highly organized and proactive
- Experience supporting technology solutions
- Ability to manage system support tickets
- Coordination skills for vendor follow-up
- Understanding of business analysis efforts
- Project management abilities
- Experience with system implementations
- Documenting operational workflows and improvement opportunities
Benefits
- Competitive base salary with monthly commissions or bonus potential
- Generous PTO and paid holidays
- Comprehensive healthcare benefits
- Dog-friendly offices (yes, really!)
- A people-first culture built on collaboration, accountability, and shared growth