Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment
Provide excellent and efficient service to Beckman Coulter’s customers
Conduct technical training on products
Maintain accurate customer service logs and internal service records
Order repair parts and adhere to cycle times
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning
Communicate with various levels of internal and external customers
Foster collaboration by assisting with the training of newer Field Service Engineers

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience
1+ years of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Demonstrated experience manage a dynamic service schedule, travel throughout an assigned region, and independently complete service documentation, PMs, and corrective actions while meeting company performance and compliance requirements
Ability to travel – 100% within assigned territory with additional support outside territory as required
Hold a current valid driver’s license and good driving record over the last three years
Ability to lift, lower and carry up to 50 lbs. unassisted
Ability to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
Previous field service experience in medical devices, biotech, or other highly regulated industries is a plus

Field Service Engineer

Key skills