Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment
Providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products
Maintain accurate customer service logs and internal service records
Order repair parts, and adhere to cycle times
Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs
Foster collaboration by assisting with the training of newer Field Service Engineers

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Hands on experience with troubleshooting complex systems
Ability to travel – 100% travel, some overnight visits required
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50lb unassisted
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

Field Service Engineer

Key skills