Deploy learning programs end-to-end and produce virtual classrooms in accordance with established policies, procedures, and SLAs
Develop initial course schedules and submit requests to create and publish schedule offerings and content in SuccessFactors
Support end-to-end execution of learning deployment plans and budgets, including conference and event logistics
Monitor participant nominations and manage learner cancellations, no-shows, and reassignments
Serve as first point of contact for Talent and Organisation Development queries related to assigned courses
Prepare facilitators for delivery by coordinating logistics, briefings, and ongoing facilitator support
Manage and maintain SharePoint sites
Host and produce online modules, webcasts, and virtual learning sessions
Act as a liaison between learners, facilitators, and Talent teams

Bachelor’s Degree in Commerce, Business Administration, Human Resources, Training and Development, or related discipline required
Experience working in Learning (or a strong interest in developing a career in Learning)
Experience in professional services or corporate environments, working in international and diverse teams
Strong written and verbal communication skills to support a global audience
Excellent interpersonal skills and customer orientation;
Analytical and problem-solving skills; proactive with strong attention to detail
Proficiency with SuccessFactors (or similar LMS) and ServiceNow;
High proficiency in Microsoft 365 (Outlook, Excel, Word, PowerPoint, SharePoint);
Strong project management and organizational skills;
Experience in stakeholder management/business consulting

Senior Associate – Learning Deployment Specialist

Key skills