Scheduling Assistant

Role Overview

• Assists with Scheduling & Contact Center activities.
• Answers inbound calls to schedule appointments for new or existing patients at all locations.
• Collects and documents patient medical history into the electronic medical record (EMR).
• Other duties as assigned and subject to change as requirements evolve.

Requirements

• High school diploma or equivalent – healthcare specific training preferred, but not required.
• Friendly, polite, and professional.
• Strong communication skills, both written and verbal.
• Empathy and a caring attitude towards patients.
• Self-motivated, detail-oriented, and able to work independently.
• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations.
• Reliable high-speed internet connection and a quiet, private workspace.

Benefits

• Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function.