Develop and deliver a regional sales plan to support revenue, profit and patronage growth targets.
Identify, secure and negotiate commercially viable business opportunities with local and national organisations.
Develop new revenue streams and respond proactively to market opportunities and changes.
Deliver agreed revenue and growth targets in line with budget expectations.
Build and maintain strong relationships with existing key accounts, ensuring retention and growth.
Monitor account performance and implement actions to maximise customer value and revenue opportunities.
Develop mutually beneficial partnerships with employers, local attractions and other organisations that support customer and revenue growth.
Provide customers with expert guidance on Arriva ticketing products and fulfilment schemes.
Manage and maintain a robust sales pipeline, ensuring clear visibility of opportunities and future revenue.
Provide accurate forecasting and reporting against agreed KPIs and budget targets.
Maintain comprehensive customer records and ensure account information remains accurate and up to date.
Work closely with Commercial and Marketing teams to develop sales materials, campaigns and customer propositions.
Collaborate with Administration and Operational teams to deliver an excellent customer experience.
Promote collaborative working across the wider UK Bus team.
Identify opportunities to improve sales processes, customer engagement and commercial performance.

Proven track record of generating new business and achieving revenue growth.
Experience managing sales pipelines, forecasting and performance reporting.
Strong commercial awareness and contract negotiation skills.
Confident building relationships with stakeholders at all levels, including senior management.
Excellent communication, influencing and presentation skills.
Highly organised, self-motivated and able to work independently.
Strong attention to detail and a results-focused approach.
Committed to collaborative working and delivering excellent customer outcomes.
Experience within transport, travel, retail, hospitality or another commercially focused environment.
Experience developing strategic partnerships and managing key accounts.
Experience working alongside marketing teams to support customer acquisition and growth initiatives.

Business Development Manager, NE & Yorks

Key skills