Key skills
Communication
About this role
Role Overview
- Answering incoming calls from customers and Service Providers
- Respond to customer emails, texts, and web chat inquiries
- Help customers with bookings, including booking a service, canceling, and rescheduling
- Help Service Providers with questions or issues regarding Work Orders and policy questions
- Help customers and Service Providers troubleshoot software issues
- Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Requirements
- Must be a resident of Arizona
- A computer and quiet place to work
- A good internet connection
Benefits
- Health Insurance Benefits available
- Paid Time Off