Manager, Process Engineering

Benchmark is driven by its purpose to innovate for a healthier, safer, and better-connected world. The Manager, Process Engineering is responsible for managing all areas of departmental management including personnel, production support, and process engineering to ensure products meet customer expectations.

Responsibilities:

• Prior experience with an electronic manufacturing service / contract manufacturer
• Experience developing manufacturing processes (emphasis on PCB/PCBA)
• Strong experience with Surface Mount Technology and Secondary Operations Expert
• Project Management experience
• Relationships with vendors and suppliers
• Six Sigma Green or Black Belt
• Microsoft Project, Excel and Word expert
• Understanding of manufacturing systems and tooling development
• Multi-Site support, global preferred
• Experience with AI Technology and Power BI preferred
• Tooling development and improvement expertise
• Contribute to annual budgeting, capital equipment planning, and justification processes
• Drive adoption of automation, AI tools, data analytics, and Industry 4.0 technologies
• Work with suppliers and vendors to qualify tooling, materials, and new technologies
• Oversee maintenance and equipment health strategies, including calibration, preventive maintenance, and equipment capability
• Manages Process Engineering Group, leading engineers and technicians through career development and day-to-day responsibilities for support and sustaining engineering of production equipment and the facilities
• Responsible for employee development and performance reviews
• Oversees the implementation of customer documentation changes and internal order changes
• Develops strategies for new business and assist in production planning
• Reports on the status of NPL (New Product Launch) activities
• Uses statistical tools to lead quality improvement within the support engineering team for products and processes
• Leads or participates in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
• Provides product design review leadership to customers
• Drives internal and external corrective action plans
• Plans new customer development and new business development within the support organization
• Analyzes data to understand business improvement needs
• Maintains an effective employee unit through appropriate employee selection, training and development, motivation and discipline, performance evaluation and wage salary treatment
• Assists in driving the standardization of manufacturing processes
• Establishes clear measurable goals and objectives by which to assess individual and team results (i.e. metrics, results against project timelines, training documentation, knowledge of roles and responsibilities, personal development goals). Drives individuals and teams to continuously improve in key metrics and the achievement of organizational goals. Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
• Drives a lean culture. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems)

Requirements:

• A prior background with an EMS/CM AND PCBA/PCB is required
• Prior experience with an electronic manufacturing service / contract manufacturer
• Experience developing manufacturing processes (emphasis on PCB/PCBA)
• Strong experience with Surface Mount Technology and Secondary Operations Expert
• Project Management experience
• Relationships with vendors and suppliers
• Six Sigma Green or Black Belt
• Microsoft Project, Excel and Word expert
• Understanding of manufacturing systems and tooling development
• Multi-Site support, global preferred
• Tooling development and improvement expertise
• Contribute to annual budgeting, capital equipment planning, and justification processes
• Drive adoption of automation, AI tools, data analytics, and Industry 4.0 technologies
• Work with suppliers and vendors to qualify tooling, materials, and new technologies
• Oversee maintenance and equipment health strategies, including calibration, preventive maintenance, and equipment capability
• Manages Process Engineering Group, leading engineers and technicians through career development and day-to-day responsibilities for support and sustaining engineering of production equipment and the facilities
• Responsible for employee development and performance reviews
• Oversees the implementation of customer documentation changes and internal order changes
• Develops strategies for new business and assist in production planning
• Reports on the status of NPL (New Product Launch) activities
• Uses statistical tools to lead quality improvement within the support engineering team for products and processes
• Leads or participates in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
• Provides product design review leadership to customers
• Drives internal and external corrective action plans
• Plans new customer development and new business development within the support organization
• Analyzes data to understand business improvement needs
• Maintains an effective employee unit through appropriate employee selection, training and development, motivation and discipline, performance evaluation and wage salary treatment
• Assists in driving the standardization of manufacturing processes
• Establishes clear measurable goals and objectives by which to assess individual and team results (i.e. metrics, results against project timelines, training documentation, knowledge of roles and responsibilities, personal development goals). Drives individuals and teams to continuously improve in key metrics and the achievement of organizational goals. Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
• Drives a lean culture. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems)
• 15+ years of experience in manufacturing engineering
• 5+ years in a leadership role
• Lean Six Sigma Green Belt
• Ability to support a 24/7 global business operation as required
• Available for travel up to 25- 45% of the time, including day, overnight and international travel as required
• Strong financial acumen related to capital expenditures and cost optimization
• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment
• Understanding of and ability to use continuous improvement tools
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and Teams conferencing software
• Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels
• Enthusiastic and motivational communicator with multi-cultural experience
• Demonstrates effective customer interface skills
• Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies
• Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues
• Effective negotiation and problem-solving skills
• Effective analytical, planning and organizational skills
• Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
• Solid financial understanding, risk analysis ability, relationship building and project management
• Experience with AI Technology and Power BI preferred
• 4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by executive management