Alkami Technology is a leading cloud-based digital banking solutions provider for financial institutions in the United States. They are seeking a Senior Product Manager focused on Deposit Account Opening & Onboarding to build products that help financial institutions drive growth, streamline operations, and deliver modern digital experiences.
Responsibilities:
- Develop and execute the product strategy for MANTL’s Deposit Account Opening and Onboarding products, aligned with company and customer goals
- Manage the full product lifecycle — discovery, roadmap planning, delivery, launch, and adoption — with a strong focus on measurable outcomes
- Drive the evolution of tools that help financial institutions improve branch efficiency, deepen customer relationships, and optimize their online deposit-opening experience
- Partner deeply with banks and credit unions to uncover onboarding pain points, regulatory requirements, and operational workflows
- Champion a customer-centric approach by immersing in the workflows of executives, operations teams, and front-line staff to understand their motivations, constraints, and unmet needs before shaping solutions
- Drive cross-functional initiatives that bring together engineering, customer teams, and go-to-market teams to deliver meaningful improvements for customers
- Serve as the voice of financial institutions internally, ensuring product decisions reflect what matters most to customers—from executives to front-line staff
- Define clear success metrics for onboarding performance (e.g., completion rates, identity verification success, time to open, funnel conversion, operational efficiency)
- Use quantitative and qualitative insights to continuously iterate and optimize the onboarding experience
- Build a strong feedback loop with customers to ensure product enhancements deliver measurable improvements
Requirements:
- 4–8 years of product management experience in B2B SaaS, ideally building data-centric, workflow, or financial products
- Fintech or financial services experience strongly preferred; familiarity with deposit onboarding, KYC/KYB, fraud controls, or core banking systems is a plus
- Comfort with AI/ML concepts and the ability to identify practical applications that improve product and operational outcomes
- Strong understanding of agile methodologies and the product development lifecycle
- Excellent problem-solving skills and an ability to simplify complex workflows into intuitive user experiences
- Exceptional communication and collaboration skills with a track record of aligning cross-functional partners
- A customer-first mindset and passion for helping financial institutions deliver better, faster, safer onboarding experiences