Healthcare Coordinator (Clinical Research)

Impiricus is the first and only AI-powered HCP Engagement Engine, recognized as the #1 fastest growing company in North America by Deloitte. The HCP Coordinator serves as a vital link between healthcare providers and industry partners, ensuring physicians receive necessary resources and contributing to process improvements in a fast-paced environment.

Responsibilities:

• End-to-end ownership of healthcare provider requests, including samples, patient assistance programs, trial matching, and educational resources
• Tracking, prioritization, and execution of requests in a high-volume, fast-moving environment
• Identify inefficiencies in workflows and contribute to continuous process improvement
• Building, refining, and documenting SOPs as we scale
• Provide exceptional customer service while adhering to healthcare compliance requirements

Requirements:

• Active healthcare license (i.e., RN, PharmD, MD, or DO), patient-facing clinical experience (MA, LPN, BC, etc.)
• familiarity with clinical research required
• Minimum 3+ years of clinical or healthcare experience
• Strong verbal and written communication skills in English
• Experience with management systems (such as Jira or Zendesk)
• Location: Atlanta preferred, but remote options are available