Director, Product Management

Consilio LLC is seeking a Product Management Director to define and execute the product roadmap for their proprietary software applications. This role requires a blend of strategic thought and tactical execution, acting as a keystone between business needs and product capabilities.

Responsibilities:

• Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs
• Facilitate strategy conversations and be a caretaker of the business’ product roadmap
• Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized requirement stories
• Act as the voice of the customer turning those various inputs into coherent product requirements, and product positioning strategy
• Manage the prioritized backlog of requests, ideas, and defects - and condition each into articulated tickets that are pushed into Engineering and QA
• Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases within the stated scope
• Serve as Product Owner role through agile software development processes. Partner with UI/UX design, development, data operations, architecture, QA, and IT Project Management to execute against organizational priorities
• Support cross-functional operations team readiness (training, certification) as new products and releases are brought to market
• Become a company expert on external buyers and user personas, including how they buy / use the products, buying criteria and market forces
• Evaluate 3 rd party software providers’ technology and product messaging
• Conduct and benchmark technical and positioning competitive analysis and communicate learnings across the organization
• Generate original authored, external client- and internal stakeholder-facing featured article, selling and training content consistent with our positioning and highlighting key product features
• Understand core usage metrics of all solutions within the defined scope. Understand core business metrics such as revenue, billed and unbilled labor hours, gross margins, rework, etc
• Support RFP/RFI responses

Requirements:

• Must have 10+ years of professional experience, including 8+ years of progressive experience as a product manager
• Must have a strong technical background
• Experience with SaaS, AI / Machine Learning, information governance, or electronic discovery (eDiscovery) spaces
• Must have experience in an agile software development environment in a Product Owner role with working knowledge of agile processes (preferably experience with the Scrum framework)
• Must be able to prove depth of knowledge in software development lifecycle
• Must be able to demonstrate effectiveness at writing business requirements
• Must have outstanding references
• Preference working in global operations and selling organizations
• Must demonstrate ownership of their product(s) and product domain(s) by speaking up promptly as the owner and authority in public forums – meetings and email/chat threads
• Must be excellent at prioritizing work to that which is most meaningful and impactful to our business
• Must show exceptional partnering skills, demonstrate ability to influence and facilitate change in a global organization
• Must exhibit comfort demoing product and presenting in front of discerning external and internal audiences
• Ability to rapidly master the understanding of complex markets and products
• Must exhibit excellent communication and collaboration skills
• Must be comfortable and poised when speaking with a variety of internal and external client stakeholders, at various levels of seniority
• Must be able to assemble disparate data points into a unified, cogent vision of how the business ought to proceed
• Strong project management and organizational skills. Capable of balancing multiple projects and goals. Detail orientation where it matters
• Must show agility; as business needs change, so too must priorities and direction – to this role will require a general comfort with ambiguity and vagaries that are natural within our business
• Must be accountable to the business for delivering excellent work-product to the business, winning advocacy both internally and externally for the growth initiatives this role will champion
• Must show a high level of professionalism