Inside Sales Account Manager - MN, IL, WI

Oxford Nanopore Technologies is a company focused on enabling molecular analysis through innovative nanopore-based technology. They are seeking an Inside Sales Account Manager to grow revenue in an assigned territory by qualifying new opportunities and deepening relationships with existing customers.

Responsibilities:

• Own inbound leads from first touch to close: qualify, scope needs, build business cases, and drive conversion
• Increase product usage per user and expand within accounts through consultative outreach and upsell/cross-sell motions
• Deliver timely product updates and technical information to new and existing customers
• Run campaigns in partnership with Marketing; execute targeted call/email sequences and webinars
• Maintain rigorous CRM hygiene: track pipeline, forecast accurately, and capture competitive/commercial intelligence
• Support field reps with account research, meeting prep/follow-up, quotes, and trial coordination across active territories
• Champion retention by building strong relationships and ensuring a smooth customer experience post-sale

Requirements:

• BSc and/or Master's degree (preferably in Life Sciences, Genetics, or Genomics)
• Proven inside sales or commercial experience serving research/life-science customers
• Working understanding of DNA sequencing technologies and applications
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data-driven selling
• Excellent communication, influence, and teamwork skills; thrive in a fast-paced, goal-oriented environment
• Positive, proactive, can-do mindset with sound judgment and tact
• PhD (advantageous but not required)
• Experience operating in global teams and coordinating with field-based colleagues and channel partners
• Familiarity with complex, multi-stakeholder sales cycles in academia, biotech, pharma, clinical, or government labs