Ramp is a financial operations platform focused on modern finance teams, leveraging AI to enhance business efficiency. They are seeking an Inbound Sales Development Representative to engage and qualify high-volume inbound leads, converting interest into sales opportunities while collaborating with Account Executives.
Responsibilities:
- Respond to and qualify high-volume inbound leads via phone, email, and video outreach with urgency and precision
- Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent
- Leverage BANT and ICP criteria to assess deal quality and route opportunities appropriately
- Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
- Partner closely with Account Executives to transition qualified opportunities and support deal expansion
- Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
- Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback
Requirements:
- Strong written and verbal communication skills with a confident, energetic phone presence
- Comfort operating in a fast-paced, inbound-heavy environment with daily call and activity targets
- High level of curiosity and ability to quickly understand complex business challenges
- Strong time management skills and the ability to prioritize high-intent opportunities
- A metrics-driven mindset with a commitment to tracking, analyzing, and improving performance
- A self-starter mentality with comfort navigating ambiguity and evolving processes
- Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
- Experience qualifying leads or handling high call volumes
- Familiarity with CRM tools (Salesforce preferred)
- Experience at a high-growth startup or in financial services
- Bachelor's degree from a four-year university