Marketing Operations Manager (Remote US)

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. They are seeking a Revenue Operations Senior Manager to manage internal team workflows, oversee client deliverables, and ensure operational excellence within the Marketing Operations and Revenue Operations practice.

Responsibilities:

• Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations
• Build and maintain Asana project plans, workflows, and task assignments
• Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability
• Lead weekly internal and client-facing leadership syncs, surfacing blockers, risks, and strategic recommendations
• Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders when necessary
• Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence
• Lean into client work when needed - supporting reviews, troubleshooting, and direct execution of RevOps deliverables
• Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure
• Translate technical insights into actionable, business-focused recommendations delivered through email, Slack, Zoom, and live presentations
• Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics
• Clients experience greater operational clarity, improved reporting accuracy, and stronger RevOps performance - reflected in NPS, retention, and renewals
• You regularly identify cross-sell opportunities and help expand client accounts through proactive RevOps roadmapping
• You run your book of business efficiently, creating the conditions for additional team members to be hired to support the scale you’ve driven
• You mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice
• You effectively audit, scope and provide guidance on RevOps projects and retainers
• You grow your client accounts through strategic RevOps roadmapping and cross-functional collaboration
• Clients experience improved data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates
• You reach a point of scale where we hire additional team members to support the client load you’ve grown
• You mentor new hires, sharing technical processes and helping build our RevOps practice

Requirements:

• 3-5+ years of client-facing RevOps, Marketing Ops, or program management experience, customer-side or agency-side
• Proven ability to manage cross-functional teams
• Own client relationships
• Execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi-channel revenue workflows
• Managed teams for a minimum of 2-3 years in the past
• Working in the Operations space for at least 5 years
• Demonstrated experience managing project workflows and building structured execution plans in Asana or project management tools
• Strong fluency in Harvest or time tracking tools for project builds, time review, and operational accuracy
• Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.)
• Ability to learn rapidly and dive into new tools, platforms, and architectures as needed
• Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact
• Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations
• Strong cross-functional collaboration skills, particularly with Account Strategists/Directors to identify cross-sell opportunities
• Excellent communication skills and the ability to influence Director-level stakeholders and clients
• A proactive, detail-oriented, data-driven mindset with an ownership mentality