Epiq is a company where people believe in their work, and they are seeking a Senior Project Manager to lead CLM implementations and consulting projects. This role involves overseeing project management activities, ensuring strategic alignment, and contributing to the development of the CLM practice.
Responsibilities:
- Lead project management for CLM engagements, from initial scoping and planning through execution and post-implementation review
- Oversee timelines, resource allocation, risk management, and deliverables to ensure project milestones are met
- Serve as the primary client point of contact, managing communications, expectations, and relationship building to foster long-term client partnerships
- Serve as the CLM subject matter expert, advising clients on implementation strategy, configuration, testing, and user adoption
- Support functional design workshops, facilitate user acceptance testing (UAT), and manage issue resolution
- Collaborate with technical teams to ensure the implementation meets the defined requirements and aligns with best practices
- Conduct comprehensive current-state assessments of clients’ contract management processes, identifying inefficiencies, compliance risks, and areas for improvement
- Develop tailored future-state process designs, mapping to industry best practices and aligning with the client’s strategic objectives
- Define a roadmap for successful implementation, including a clear transition strategy from the current to the desired future state
- Lead the vendor selection process by defining requirements, facilitating demos, and evaluating vendors’ fit against client-specific needs
- Develop and deliver selection scorecards, assist in decision analysis, and guide clients in selecting the CLM platform that best meets their functional and technical requirements
- Contribute to the development of our CLM AI (GenAI) services roadmap, defining strategies for integrating AI to enhance contract automation, compliance, and risk management
- Act as a thought leader within the CLM practice by identifying emerging trends, sharing insights on AI/GenAI in CLM, and contributing to white papers, webinars, and industry events
- Collaborate with cross-functional teams to refine AI-powered offerings that align with the evolving needs of our clients
- Support the growth of the CLM practice by contributing to methodology, tools, and frameworks
- Mentor junior consultants, providing guidance and expertise to develop their CLM knowledge and consulting skills
- Engage in continuous learning and stay updated on industry advancements in CLM, AI, and technology trends
Requirements:
- Bachelor's degree in Business, Law, or a related field; Master's degree preferred
- 5+ years of experience in CLM consulting, legal operations, or a similar role, with a proven track record in CLM project leadership
- Deep expertise in CLM platforms (e.g., Agiloft, Icertis, Conga, Malbek, ContractPodAi) and contract management processes
- Strong project management skills with experience managing large-scale, complex CLM projects from start to finish
- Familiarity with AI/ML concepts and experience with GenAI capabilities within CLM platforms
- Proficiency in project management software (e.g., MS Project, Smartsheet) and CLM solutions
- Ability to assess and map current processes, identify gaps, and design scalable, future-ready CLM solutions
- Analytical mindset with a knack for translating strategic goals into tactical project plans
- Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences
- Strong leadership and client relationship management skills, with a commitment to delivering exceptional value