Associate Manager Customer Supply Chain - Strategy & Systems

Altria is seeking an Associate Manager to join the Customer Supply Chain – Strategy and Systems Infrastructure team. In this role, you will build strong cross-functional relationships, develop business strategies, and design infrastructure to support the operating companies' products and distribution channels.

Responsibilities:

• Develop expertise and relationships across assigned operating companies and/or business segments and influence business initiatives
• Understand and translate operating company initiatives into order-to-cash system designs, and lead implementation of these designs to deliver for the business
• Own, manage, and streamline business critical order-to-cash master data and processes within assigned operating companies and/or business segments
• Influence and negotiate effectively with stakeholders at all levels to drive alignment and deliver results
• Identify, evaluate, and implement enhancements to order-to-cash systems to increase simplicity, efficiency, and automation
• Lead cross functional project initiatives, including planning, testing, and implementation
• Champion a culture of continuous improvement by regularly assessing processes for opportunities to automate, simplify or optimize
• Develop and maintain clear comprehensive documentation for new and existing processes to ensure clarity and consistency
• Identify and troubleshoot system issues, develop solutions, and implement preventive measures to avoid future occurrences
• Provide training and mentorship to team members to support individual and team development

Requirements:

• Bachelor's degree required or relevant supply chain/logistics 4+ years job experience required
• Strong understanding of end‑to‑end supply chain management processes and systems
• Proven experience managing projects and delivering results
• Hands‑on experience with SAP or other Enterprise Resource Planning (ERP) systems, including setup and functional use
• Strong business acumen with the ability to collaborate across all organizational levels and functions. Demonstrates an understanding of broader business strategies and how the role contributes to enterprise priorities
• Quickly learns new skills and subject matter necessary to succeed in a dynamic environment
• Proactively organizes, leads, and influences cross‑functional teams to drive outcomes
• Excellent verbal and written communication skills
• Advanced problem‑solving and analytical skills, with the ability to identify root causes and drive continuous process improvement
• Curious, inquisitive mindset with a desire to understand systems, processes, and business opportunities
• Exceptional interpersonal skills with the ability to work effectively both virtually and in person
• Proficient with MS Office suite and comfortable learning new technology quickly