Account Manager, Strategic Sales

Insperity provides a comprehensive suite of scalable HR solutions and is currently seeking an Account Manager for Strategic Sales. This role is responsible for supporting sellers through event-driven outreach and engagement, serving as a liaison for loyalty-related events to ensure alignment with sales objectives.

Responsibilities:

• Coordinates cross-functional communication among Sales, Loyalty, Marketing, and related teams to drive a unified event strategy and maintains visibility across the sales cycle
• Partners with Loyalty/Events to plan and manage event logistics including calendar of events, budgeting, contracts, vendor negotiation, invitations, participant coordination, and onsite support as needed including events, trade shows and regional meetings to ensure exceptional customer experiences, drive engagement and generate new business
• Manages post-event follow-up documenting event outcomes, entering details in Salesforce, ensuring activities, participants, and results are tracked accurately, ROI analysis, and reporting related to area of responsibility, as well as providing recommendations for future events and improving processes that help shape best practices for event‑related engagement
• Builds and maintains proactive relationships with internal and external constituents including sales management, field sales personnel, sales operations, and other departments including service and stakeholders to form a seamless integration of service delivery and event management. Engages with internal and external customers through outbound calls, emails, and live chats, providing timely and accurate responses and on-brand experiences
• Maintains knowledge of products and services, competitive activity, and other general business information of interest to prospects and clients. Works in parallel with service to ensure escalations are handled expeditiously and to present the overall people analytics of the specific book of business
• Ensures knowledgeable and professional brand representation aligned with company mission and values. Engages in forward-thinking, strategic thought leadership with partners to capitalize on opportunities and address business challenges
• Ensures appropriate communication with all parties involved on any escalated complex issues or business challenges that arise, routinely providing partner feedback, growth plans, changes to partner organizational structures and human capital analytics needs
• Collaborates with Insperity teams and partner recruiting teams, where applicable, to develop tailored content, establish franchisee/member specific lead programs, and optimize lead flow process
• Routinely conducts webinars to educate partner organizations and their franchisee/member groups on Insperity service offerings to drive lead activity
• Utilizes available tools to build out partner’s management structure and key points of contact to ensure continuity of the partnership

Requirements:

• Bachelor's Degree or equivalent work experience is required
• Strong business acumen, organizational skills, and executive presence
• Excellent communication, strategic thinking, and influence across all organizational levels
• High proficiency with time management, organization, and multi-project execution
• Ability to present and sell via virtual platforms (e.g., Zoom)
• Attention to detail with strong listening skills, ability to document plans and track outcomes
• Comfort operating in a fast-paced, high-volume, matrixed environment; proactive and agile
• Uses decision making criteria to evaluate requests based on brand alignment, financial return on investment, and desired results
• Travels: Yes, up to 35% of time
• Account management or sales experience is preferred
• Three to five years of related work experience is preferred