Senior Program Manager, Strategic Projects

Cushman & Wakefield is a global leader in real estate services, and they are seeking a Senior Program Manager to lead complex, cross-functional initiatives. This role involves partnering with executives and project contributors to ensure alignment of objectives and delivery of measurable outcomes while mentoring other project professionals.

Responsibilities:

• Build strong partnerships with senior leaders to drive business success and maintain alignment across diverse stakeholder groups
• Influence decision-making through clear and compelling communication, insight, and data
• Develop and manage comprehensive project plans including scope, goals, deliverables, timelines, financials, and KPIs
• Oversee multiple concurrent initiatives, ensuring alignment with organizational strategy and business priorities
• Drive day-to-day project execution, ensuring milestones, deliverables, and quality standards are consistently met
• Facilitate creation and management of project documentation (charters, business cases, PM plans, SOWs, budget reports, training materials, risk logs)
• Build strong, trust-based relationships with stakeholders at all organizational levels
• Navigate internal politics with discretion—anticipating sensitivities, mediating conflicts, and aligning competing interests
• Translate complex issues into clear, actionable communication easily understood by technical and non-technical audiences
• Serve as a strategic advisor to leaders by providing meaningful insights, surfacing risks early, and recommending solutions that balance competing priorities
• Foster collaboration across business units, promoting relationships, community building, and knowledge sharing
• Identify, evaluate, and mitigate project and program risks; implement contingency plans when needed
• Conduct regular project reviews and post-implementation evaluations to identify lessons learned and drive continuous improvement
• Publish and present status updates, performance metrics, and portfolio-level summaries to leadership and cross-functional stakeholders
• Aggregate data from multiple projects into a cohesive portfolio view that highlights progress, trends, and strategic implications
• Mentor and support Project Managers, Analysts, and cross-functional team members, fostering professional growth and capability development
• Promote effective teamwork, clear roles, and a strong sense of shared accountability within project teams
• Lead and support organizational change management efforts to ensure successful adoption of project outcomes
• Identify opportunities for collaboration, process improvement, and use of business technology solutions to drive efficiency
• Demonstrate high emotional intelligence, cultural awareness, and the ability to work effectively across diverse working styles
• Act as a connector across business units, promoting partnership and the exchange of knowledge and best practices
• Maintain confidentiality, act with integrity, and model the organization’s values in all interactions
• Support change management planning and execution to ensure successful adoption of project outcomes
• Support broader Deployment and Enablement initiatives to advance organizational capabilities
• Identify opportunities for process improvement and leverage business technology solutions to enhance efficiency

Requirements:

• Bachelor's degree in business management, or a related field
• 5–7+ years of progressive Project Management experience leading complex, multi-stakeholder initiatives
• Proven ability to navigate organizational politics with tact, discretion, and emotional intelligence
• Exceptional verbal, written, and interpersonal communication skills
• Strong problem-solving, decision-making, and stakeholder-management capability
• Ability to balance multiple priorities in a fast-paced environment with minimal supervision
• Demonstrated leadership, coaching, facilitation, and collaboration skills
• High degree of organization, attention to detail, accountability, and follow-through
• Proficiency with Microsoft Office Suite and project management tools
• Ability to maintain confidentiality and handle sensitive information with care
• Customer-service orientation and a continuous-improvement mindset
• Master's degree or PMP