Director of Engineering, Application Experience

Supio is seeking a Director of Engineering, Application Experience to lead teams responsible for enhancing user experiences across their platform. This role involves defining and delivering AI-native product experiences, focusing on quality, user experience, and team leadership.

Responsibilities:

• Lead frontend and front-end–leaning full-stack teams building Supio’s end-to-end application experience across onboarding, case management, workflows, and drafting
• Partner with product, design, and AI teams to define and deliver intuitive, high-impact LLM/agentic user experiences in React
• Own and evolve the architecture, component systems, and evaluation loops powering all user-facing applications, including how we measure and improve AI behavior and quality
• Drive excellence in UI performance, accessibility, reliability, and design systems while operating at startup clock speed
• Champion experimentation, user feedback, and rapid iteration across product surfaces, turning ambiguous ideas into concrete, shippable features with clear timelines
• Build, mentor, and retain a world-class engineering team focused on speed, empathy, and quality, modeling high-information-density communication and crisp execution
• Collaborate with the Core Systems group to ensure seamless integration between application experiences, AI infrastructure, and backend platforms

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 10+ years of software engineering experience, with 4+ years managing or directing engineering teams
• Strong background in front-end architecture, UX engineering, and full-stack web development, including React, TypeScript, and Node.js
• Demonstrated experience leading teams that have shipped complex SaaS or AI-native products, ideally including LLM- or agentic-driven user experiences
• Proven ability to manage toward outcomes and timelines in ambiguous, AI-heavy projects, with clear examples of how you structured work and communicated uncertainty
• Excellent communication skills with the ability to operate at high information density and collaborate effectively with product, design, AI, and go-to-market partners