Business Development Representative - (Remote)

NetFortris, A Sangoma Company, empowers businesses with essential communications through innovative solutions. They are seeking a Business Development Representative focused on outbound prospecting and cold calling to engage prospects and generate sales opportunities.

Responsibilities:

• Proactively conduct high-volume outbound outreach, including cold calling, to new and existing prospects
• Complete 60–80 outbound call attempts per day across targeted accounts and lead lists
• Engage prospects to introduce Sangoma’s solutions, resources, and services
• Qualify leads by identifying business needs, decision-makers, timelines, and use cases
• Schedule 8–12 qualified meetings or discovery calls per month for sales team
• Identify and generate qualified pipeline opportunities aligned with defined qualification criteria
• Route qualified leads and opportunities to Account Managers for follow-up and closing
• Assist prospects and customers with navigating Sangoma’s e-commerce platform when applicable
• Answer basic sales inquiries related to renewals, product capabilities, and pricing
• Capture and share prospect feedback to support sales, marketing, and product teams
• Maintain accurate activity, notes, and opportunity details in Salesforce
• Stay current on Sangoma’s product portfolio and Unified Communications, UCaaS, and VoIP technologies

Requirements:

• 1-3 years of experience in business development, inside sales, or a customer-facing role
• Proven comfort with cold calling and high-volume outbound phone outreach
• Strong interest in business communications, SaaS, and technology solutions
• Confident, clear, and professional communication skills
• Ability to quickly build rapport and uncover customer needs
• Highly organized with strong time-management and follow-up skills
• Basic understanding of sales qualification and pipeline development
• Experience using Salesforce and Microsoft 365
• Familiarity with UCaaS, VoIP, or SaaS solutions is a plus