Senior HR Business Partner

Pantheon is a WebOps Platform powering the open web and running over 300,000 sites for various customers. The Senior HR Business Partner will act as a strategic partner to leadership teams, identifying organizational needs and shaping people strategies to build high-performing teams that achieve business objectives.

Responsibilities:

• Proactively partner with senior business leaders to understand their strategic goals, challenges, and talent needs
• Develop and execute HR strategies that directly support business objectives, including organizational design, workforce planning, and talent alignment
• Guide leaders through the full talent lifecycle, including performance management, talent reviews, succession planning, and individual development plans
• Coach managers on effective feedback, difficult conversations, and fostering a culture of continuous improvement
• Act as a key partner in driving organizational change initiatives
• Develop and implement communication and engagement strategies to ensure smooth transitions, mitigate resistance, and foster adoption of new processes, structures, or technologies
• Be a key contributor to the design, customization, and implementation of critical HR programs, ensuring the business voice is heard and accounted for
• Utilize HR metrics and analytics to identify trends, diagnose root causes of people challenges, and provide data-backed insights and recommendations to business leaders that drive improved decision-making and business outcomes
• Provide ongoing coaching and development to leaders on a wide range of people leadership topics, including team effectiveness, performance optimization, and employee engagement

Requirements:

• Bachelor's degree
• 8+ years of progressive HR experience, with at least 4-5 years specifically as a Senior HR Business Partner supporting diverse client groups
• Demonstrated experience partnering with and influencing senior leadership (Director, VP, or C-level)
• Proven ability to lead and drive significant HR programs and initiatives from concept to execution
• Strong background in organizational development, change management, and talent management principles
• Experience working in a fast-paced, high-growth, and matrixed organization, preferably within the SaaS or technology industry
• Experience managing complex employee relations cases and investigations
• Exceptional Business Acumen: Deep understanding of business operations, financial drivers, and how HR strategies contribute directly to organizational success
• Strategic Problem-Solving: Advanced ability to diagnose complex organizational issues, identify underlying causes, and develop creative, effective, and compliant solutions
• Executive Influence & Communication: Superior verbal and written communication skills, with the ability to build immediate credibility, challenge constructively, and influence at all levels of the organization, including executive leadership
• Organizational Development & Change Management: Expertise in guiding leaders through organizational design, culture shifts, and strategic change initiatives
• Advanced Employee Relations & Conflict Resolution: Proven ability to navigate highly sensitive employee relations issues, mediate complex conflicts, and conduct thorough investigations
• Analytical Acumen: Proficient in using HR data and metrics to generate insights, identify trends, and make data-driven recommendations
• Coaching & Leadership Development: Skilled in coaching leaders on performance management, team effectiveness, and talent development
• Adaptability & Resilience: Thrives in a dynamic, rapidly evolving environment, demonstrating flexibility and composure under pressure