Serves as the first point of contact for people-related questions and concerns ensuring outstanding customer focus by delivering value-added, best in class Human Resources support
Provides business partnership, thought partnership, and coaching to all levels of assigned business unit(s)
Leads employee relation investigations, including harassment and ethics complaints, and works with business unit leaders to resolve issues
Coaches supervisors and managers on how to effectively address internal employee relations issues
Organizes and maintains compliance policies in preparation for investigations
Works with managers to identify training needs, partners with centralized HR teams to leverage resources, and identifies opportunities to localize content and delivery
Assists with performance management reviews and employee engagement surveys throughout the year
Interprets and advises on human resources policies and procedures to ensure employment laws, standards, or regulations to are followed and applied accordingly
Integrates and partners with HR centers of excellence (COEs) in Talent Acquisition, Learning & Development, and Compensation to implement solutions and help scale the business
Performs other duties as assigned
Requirements
Typically requires a bachelor's degree
five (5) to seven (7) years of related experience or an equivalent combination
Proficient with Microsoft Office Suite
Effective communication and critical thinking skills
Demonstrates empathy and experience driving inclusion work
Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams