Manager, Business Development- Los Angeles

Carnival Cruise Line is the world’s most popular cruise line, and they are seeking a Manager of Business Development to drive sales growth and expand market share by engaging with travel agents. The role focuses on B2B sales activities, overseeing travel agency accounts, and executing strategic initiatives to promote Carnival's offerings.

Responsibilities:

• Design and implement strategies for territory management and business development
• Make assigned sales calls per week to travel agency accounts
• Conduct sales blitzes to support specific company initiatives
• Foster long-term relationships with travel agents to drive sales growth
• Maintain frequent contact with RVP/VP North America to ensure territory needs are met
• Collaborate with the Strategic Partner Division to manage shared accounts
• Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
• Develop and deliver engaging training materials, including presentations, videos, and interactive content
• Organize ship inspections, trade shows, pier side overnights, and seminars at sea
• Enhance promotional effectiveness and develop marketing strategies
• Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts
• Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM
• Complete required reporting of activities and track budgeted tools
• Manage territory budget and co-op marketing needs in alignment with corporate guidelines

Requirements:

• Bachelor's degree in Business, Marketing, or a related field
• 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
• Proven experience in sales, preferably within the travel or hospitality industry
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent communication and presentation skills
• Strong understanding of travel agent distribution channel
• Self-motivated, proactive, and results oriented
• Understanding of workplace policies and procedures
• Familiarity with team collaboration tools and techniques
• Strong time management and organizational skills
• Ability to maintain reliable and consistent attendance
• Capacity to be punctual and meet deadlines
• Ability to collaborate effectively with colleagues and work as part of a team
• Demonstrated professionalism in all interactions and tasks