Business Development Representative

ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals, dedicated to creating a safe and secure cyber world. The Business Development Representative will be responsible for building pipeline by identifying, qualifying, and setting appointments with prospective customers, while collaborating with the sales and marketing teams.

Responsibilities:

• Research inbound and outbound leads to assess fit and buying potential
• Engage prospects via phone, email, and social channels to qualify interest and gather key information
• Maintain accurate records of prospect interactions and qualification notes in the CRM
• Proactively prospect new accounts through outbound calls, emails, LinkedIn, and other channels
• Nurture leads and schedule qualified sales appointments for Account Executives
• Collaborate with Marketing and Sales to refine targeting strategies and campaigns
• Consistently meet or exceed daily/weekly activity and meeting-setting goals
• Provide feedback on lead quality and campaign performance to Marketing
• Work closely with Account Executives to ensure smooth handoff of qualified leads
• Generate regular reports on activity, conversion rates, and pipeline contribution
• Misc duties as assigned

Requirements:

• Strong communication skills
• Competitive spirit
• Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus
• Comfortable with making high volumes of calls on a daily basis
• High school diploma required
• 1–2 years in sales, business development, or customer-facing role (internships and entry-level experience acceptable)
• Bachelor's degree preferred, or equivalent experience