Senior Engineering Manager, Starter Onboarding

Change.org is searching for a Senior Engineering Manager with the Starter Onboarding team to design, validate, and scale the petition creation workflow using AI and experimentation to create meaningful change in the world. As a key member of the Starter Onboarding team, you will drive the scale-out of the AI petition creation workflow to boost successful petition launches, collaborating closely with Product, Design, and cross-functional teams.

Responsibilities:

• Scale out our AI petition creation workflow to increase the number of successful petitions
• Collaborate deeply with Product, Design, and other partners to define goals, prioritize work, and ensure seamless alignment between technical implementation and business outcomes
• Provide technical influence, guidance and feedback to team members, leveraging deep expertise to mentor and coach them effectively, and contributing to the overall growth and success of the teams
• Support the growth of engineers through coaching, regular feedback, and thoughtful career development, enabling strong performance across levels and specializations
• Identify opportunities to improve development processes and workflows, implementing changes that implement changes that reduce friction, enhance team productivity, and ensure adherence to best practices
• This job is expected to participate in our on call rotation

Requirements:

• 3+ years of experience managing engineering teams
• 4+ years of hands-on experience as a full-stack, web-focused, software engineer
• Created teams or products from scratch, worked in early-stage startups or newly-minted business lines
• 3+ years working in at least one of our core languages: Ruby or JavaScript/Typescript — alongside strong proficiency in React and modern frontend best practices
• Experience with Terraform, Kubernetes, and AWS
• Experience developing RESTful APIs and GraphQL endpoints
• A bias towards movement and experimentation in delivering product
• Experience with turning ambiguity into iterative prototypes, leveraging AI tooling for rapid concept validation
• Close collaboration with Product and Design partners to set goals, measure outcomes, and ship quickly
• Communicate proactively and effectively with executive leadership, product partners, and cross-functional peers
• Represent engineering in strategic conversations, advocating for technical needs while deeply understanding business and user impact
• Promote transparency and shared understanding through clear documentation, inclusive decision-making, and regular syncs
• Develop and retain top engineering talent; provide clear growth paths and mentorship that supports both individual aspirations and team needs
• Foster a high-performance, inclusive, and collaborative team culture rooted in trust, feedback, and shared ownership
• Conduct thoughtful performance reviews, promote continuous learning, and ensure engineers thrive through regular coaching and development opportunities
• Ability to translate product briefs into executable technical plans, including identifying milestones, dependencies, and risks
• Strong architectural thinking across backend, frontend, and infrastructure — with a focus on system design and tradeoff analysis rather than hands-on coding
• Skilled at evaluating multiple approaches and articulating rationale in plain language for both technical and non-technical partners
• Experience guiding teams through ambiguity and making pragmatic decisions that balance speed, quality, and scalability
• Familiarity with modern web technologies (e.g. Node.js, Rails, React, GraphQL, cloud infrastructure) is useful, but depth of coding skill is less important than the ability to set direction, review proposals, and ensure technical soundness
• Experience with running feature experiments, multi-armed bandits + growth optimization experience (A/B testing)