Inside Sales Account Manager

Global Payments Inc. is seeking an Inside Sales Account Manager to drive revenue growth and acquire new business. The role involves strategizing with dealers, closing sales, and providing after-sale service to ensure client satisfaction.

Responsibilities:

• Strategize with dealers via phone and close new merchant account sales consistently month after month
• Practice the Global Payments values of •Think like a Client, Act like an Owner, Win as One Team• by listening and determining the customer’s needs to offer appropriate solutions and products that will elevate the customer’s business
• Provide after-sale service as needed to ensure a successful transition to Global Payments products and services
• Proactively follow up with clients and/or Dealers weekly via phone and report interaction to ensure appropriate level of service
• Respond to all sales leads within the required response time and work to solidify and close the sale. Report results on a regular basis as defined
• Overcome customer objections, issues or concerns as necessary to solidify the merchant relationship as a part of the sale
• Possess the ability to obtain a higher value from merchants based on the value-added benefits offered by the product/service
• Gain a full understanding of all hardware, software, programs, and services offered by Global Payments, and effectively communicate this information to prospects, clients and internal stakeholders
• Continually learn new aspects of all of the products and services offered by Global Payments by participating in ongoing training
• Administrative duties as needed

Requirements:

• High School Diploma or equivalent
• Minimum of 2 years of business-to-business (B2B) outside sales experience
• Fluent in Spanish
• Proven track record of success in inside sales
• Experience in the equipment/payment systems environment