Senior Solutions Engineer

ThoughtSpot is a leader in AI-powered analytics and natural language search. The Solutions Engineer role is vital in building trust with customers by demonstrating the value of the ThoughtSpot platform and ensuring customer satisfaction through effective presentations and proof of concepts.

Responsibilities:

• Collaborate closely with Account Executives to develop and execute winning account strategies
• Conduct thorough discovery sessions to understand customers' critical analytical priorities, challenges, and desired business outcomes
• Confidently present and articulate the unique business value and technical capabilities of the ThoughtSpot platform to diverse audiences, from technical teams to executive leadership
• Deliver engaging and tailored product demonstrations that clearly highlight ThoughtSpot's competitive advantages and resonate with specific customer use cases
• Lead and manage successful Proof of Concepts (POCs), guiding customers in analyzing their own data to showcase tangible results and ROI
• Proactively learn and share best practices, product updates, and competitive insights with the broader team
• Effectively manage multiple customer engagements concurrently, ensuring timely communication and progress
• Capture, prioritize, and communicate valuable customer requirements and feedback to our Product Management team, influencing future product development
• Cultivate strong relationships with customer champions and ThoughtSpot Account Executives, aligning all activities to achieve mutual success

Requirements:

• Proven success (3+ years) as a Solutions Engineer or similar customer-facing technical role within a sales organization
• Strong proficiency in SQL, with the ability to write and optimize complex queries
• Solid understanding of data modeling principles, data warehousing concepts, and ETL processes
• Hands-on experience with modern cloud data platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery or similar
• Familiarity with Business Intelligence and data visualization tools (e.g., ThoughtSpot, Tableau, Power BI, Looker, MicroStrategy)
• Exceptional ability to quickly grasp customer needs and translate them into effective technical solutions
• Outstanding verbal, written, and presentation skills, with the ability to communicate complex technical concepts to both technical and business stakeholders
• Comprehensive understanding of cloud computing concepts and the ability to articulate their benefits
• Demonstrated ability to work independently, manage priorities effectively, and thrive in a fast-paced, dynamic environment
• Ambitious, intellectually curious, and highly self-motivated with a genuine passion for sales and technology
• A growth mindset with a strong desire for continuous learning and professional development
• Strong initiative, a positive attitude, and excellent analytical and problem-solving skills
• Willingness to travel as required
• Working proficiency in at least one scripting language (e.g., Python, JavaScript) is highly preferred