Cypress HCM is seeking a Senior Network Engineer to drive a business-critical public cloud infrastructure globally. The role involves participating in the cloud networking team, handling network deployment and orchestration, and ensuring effective communication during complex troubleshooting.
Responsibilities:
- Drive a business-critical public cloud infrastructure around the world
- Actively participate in the cloud networking team, handling all proactive aspect of network deployment and orchestration
- Partner with project and program managers to meet overall timelines and resolution of issues
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system
- Review, consult and prepare for planned change introduction to production environment
- Participate in rotating “on call” schedule with other members of the team
- Responsible for network capacity augmentation as we grow
- Proactively engage and effectively communicate with multiple parties during the execution of changes or complex troubleshooting
- Work efficiently in the globally distributed remote working environment
- Perform network device code upgrades, deployments, decommissions, and RMAs across the globe either manually or via automation tools
- Coordinate with external vendors and internal Data Center and Ops teams for network deployment
- Perform troubleshooting and resolving network issues in response to incidents in given SLA time
- Triaging and remediating network security vulnerability items
- You will be using ansible, python modules and other inhouse automation tools to perform the deployments and troubleshooting
- Quickly integrate into the environment and gain a solid understanding of network architecture, organization, and process/procedures
- Deploy, decom and migrate capacity racks / networks into a datacenter based on demand
- Demonstrate the technical expertise and participate / contribute to different meetings with stakeholders for the various deployment projects
- Understanding of on-platform based orchestration, toolings and workflows
Requirements:
- 10+ years of experience in network engineering, focusing on internet and datacenter operations, and 4+ years of experience in network automation
- Must have a solid foundation in Edge Networking and Routing particularly with Internet Routing and working with service providers
- Strong knowledge of network security best practices
- Professional level experience with NAAS coding and developing automation
- Strong foundation in TCP/IP fundamentals and industry best practices
- Knowledge of scripting (especially related to Cisco, Juniper, Linux based devices), Ansible, Python, Terraform or Go is extremely valuable
- Automation focused mindset and ability to learn fast
- Possess a solid understanding of and have experience with most of the following network technologies: 802.1q, HSRP/VRRP, OSPF, ISIS, MCLAG, BGP, BFD, NAT, ACLs, IPSEC, and SNMP
- Solid foundation in networking including routing, switching, security and load balancing
- Passion for customer experiences and focus on delivering high quality support
- Strong communication skills and empathy for customers
- Ability to learn new technology in a fast-paced environment
- Continuous Integration/Continuous Deployment (CI/CD): using DevOps, Bit Bucket, GitHub
- Knowledge of MPLS is a plus
- Linux/Unix basic system administration and troubleshooting knowledge are plus
- Solid knowledge and familiarity with Juniper's Junos, Cisco IOS, Cumulus (Linux) and Rest API considered a plus