Monogram Health is a leading multispecialty provider of in-home, evidence-based care for patients with multiple chronic conditions. The Technical Product Manager will bridge the gap between business needs and technical solutions, manage the product roadmap, and work with cross-functional teams to deliver high value work in technology products related to healthcare.
Responsibilities:
- Create and maintain the product roadmap, outline the features, enhancements, and updates for the product over time. Understand pain points of operations team. Align roadmap to business objectives
- Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure that features are feasible to build within given constraints
- Use data analysis to help inform the product roadmap or help resolve ad hoc issues
- Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of the requirements
- Ensure that the documented requirements are accurate, complete, and aligned with the stakeholders' expectations. This may involve reviews, walkthroughs, or other validation processes
- Perform validation testing to ensure features align with intent
- Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities
- Performs other duties as assigned
Requirements:
- BS, BA in Information Technology, Computer Science, Engineering etc. or equivalent work experience
- Prior work experience as a product manager, product owner, business analyst, quality analyst or similar role
- Demonstrated communication and interpersonal skills, with the ability to work effectively in cross-functional teams
- Evidence of problem-solving and critical thinking abilities
- 3+ years of experience with agile methodologies and product development lifecycles
- Experience with healthcare industry preferred
- Prior experience with contact center solutions, service desk or purchasing products preferred