Salesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a Principal Solution Engineer to join their Global Public Sector Solution Engineering team, focusing on data and integration to solve complex data challenges in government.
Responsibilities:
- Serve as the single point of contact for sales teams, ensuring every data opportunity is handled by a specialist who thinks like an architect and communicates outcomes and impacts in the voice of the business user
- Conduct holistic discovery, reframing the 'data journey,' and designing compliant, AI-ready architectures that deliver actionable insights from disparate silos
- Bridge the gap between legacy system connectivity and modern mission outcomes, acting as a trusted advisor who can navigate everything from API management to real-time data unification and advanced analytics
- Lead high-impact discovery sessions that start with agency mission outcomes rather than product features
- Support from leaders committed to your mastery of enterprise data architecture and designing data strategies that leverage MuleSoft, Tableau, Data 360, and Informatica
- Master the Stack: Complete intensive Salesforce Trailhead courses and certification paths for MuleSoft Anypoint Platform, Data 360, and Tableau
- Join active Public Sector engagements to observe how DIS leads discovery and architects multi-product solutions
- Serve as the lead architect on complex, multi-cloud data opportunities, delivering higher win rates and faster deal cycles
- Execute high-impact architectural workshops and 'Stand & Deliver' sessions that showcase the power of unified data
- Mentor account teams and partners on how to position 'Data + Integration' as the foundation for AI
- Successfully deploy architectures that unify citizen data, modernize legacy systems, and provide real-time dashboards for mission operations
Requirements:
- Architectural Mindset: Ability to design holistic, composable architectures that scale securely in highly regulated public sector environments
- Multi-Platform Technical Depth: Hands-on experience or deep conceptual knowledge of Integration (MuleSoft), Data Analytics (Tableau), and Big Data/CDP (Data 360). A qualified candidate will have expertise in no less than 2 of these capabilities, a great candidate will have expertise in all three
- Strategic Communication: Excellent ability to reframe technical challenges into business value for C-level government executives and technical stakeholders alike
- AI Readiness: Understanding of the value of 'Trusted Context Foundations' for AI, including data grounding, RAG (Retrieval-Augmented Generation), and metadata intelligence
- Collaboration & Influence: Proven ability to partner early with Account Executives to drive sales strategy and lead 'Data Discovery' from day one
- Experience: Minimum of 7 years of professional experience in Solution Engineering, Enterprise Architecture, or Digital Transformation
- Technical Foundations: Experience with database design, Java, APIs, and cloud infrastructure (AWS, Azure, GCP) is preferred
- Certifications: One of more - MuleSoft Certified Architect, Tableau Desktop/Server Specialist, or Salesforce Data Cloud Consultant
- Industry Knowledge: Deep understanding of Public Sector compliance (FedRAMP) and common government data silos
- Ecosystem Expertise: Familiarity with Informatica for advanced data governance and MDM