HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector

Crowe is a leading public accounting, consulting, and technology firm in the United States, seeking an experienced Lead Government Consultant to enhance their public sector consulting practice. The role involves leading projects to modernize Human Capital Management and payroll systems for government clients, while mentoring teams and delivering actionable recommendations for improvement.

Responsibilities:

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
• Analyze business operations and develop actionable recommendations for improvement
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
• Document staffing models, technology systems, workflows, and associated costs
• Deliver high-quality written reports, process documentation, and engaging client presentations
• Support proposal development, client relationship management, and business development efforts
• Work closely with project managers to ensure projects are completed on time and within budget

Requirements:

• Undergraduate degree and 5 to 8 years of professional experience in management consulting
• In-depth knowledge of HR/Payroll processes
• Prior experience implementing payroll or HCM software, including system configuration and testing
• Strong experience working with public sector clients
• Experience working on HCM technology implementation projects
• Strong analytical thinking, attention to detail, and quantitative skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel)
• Self-motivated, flexible, and capable of working both independently and collaboratively
• A consistent record of delivering high-quality work under tight deadlines
• Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP
• Experience leading small projects or coordinating cross-functional project teams
• Experience working with enterprise-level government systems and public sector project lifecycles
• Experience with requirements management software such as IBM ELM, Jira, Confluence, or others