Mercury Insurance is a recognized leader in the insurance sector, and they are seeking a Senior Technical Product Manager to manage the product roadmap for innovative insurance services. This role involves defining product strategies, executing go-to-market plans, and fostering cross-domain collaboration while ensuring alignment with organizational objectives.
Responsibilities:
- Create buy-in for the product vision and strategy with leadership and internal partners
- Shape and own the product tech roadmap with input from senior leadership and stakeholders
- Efficiently manage the product backlog by prioritizing and making trade-offs between customer experience, performance, and operational load or competing features
- Drive decision making and product launches in partnership with engineering, UX, operations, business development, third party vendors and other cross-functional teams
- Regularly update stakeholders and customers on the roadmap and product status
- Utilize data, usability studies, research, and market analysis to inform product strategies
- Establish and track key metrics for product success
- Develop clear business requirements and user stories for product specifications and architecture
- Work efficiently with engineering team to deliver key product features and manage delivery risks
Requirements:
- Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management
- 5+ years product management and/or product design
- 5+ years managing complex initiatives from initiation to completion using product management processes and best practices
- Experience in defining and implementing product metrics to track performance and success
- Experience handling all stages of product delivery
- Experience contributing to tech discussions and product strategy
- Experience managing technical products or online services
- Experience representing various customers and stakeholders during planning
- Ability to build ground-up solutions where none exist including all steps of ideation, problem discovery, customer usage, design, implementation, and monitoring
- Strong critical thinking skills, with the ability to analyze complex situations, assess information, and make sound decisions based on data and evidence
- Ability to work as a partner and peer to your counterparts in engineering, program management and quality assurance
- Ability to navigate through ambiguity and drive strategic direction
- Strong skills in managing relationships with stakeholders, ensuring alignment between business goals and product development
- Comfort operating at different vertical levels at the organization including individual contributors to senior executives
- Able to develop and present complex problems in a straightforward way
- Exceptional verbal, oral, and written communication skills
- Property and Casualty Insurance experience preferred
- 5 or more years of experience in building core components and functionality in support of large scalable platforms
- Highly technical background including knowledge around PaaS, APIs, UI, etc
- Prior experience working directly with customers and agents