Senior Solutions Engineer

Payabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies. The Senior Solutions Engineer at Payabli is a pivotal role that drives post-sales integration projects for new partners and ensures a smooth implementation with an error-free launch.

Responsibilities:

• Translate business requirements into unique technical solutions
• Conduct calls to create and manage the integration plan for software partners
• Design and present tailored integration project plans that align with partner business expectation and drive execution of plan
• Operate in an AI-first mindset to innovate integration processes
• Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement
• Collaborate with Account Manager on partner launch and GTM success
• Transfer integration plan into ongoing production reference documentation for the partner and internal support teams
• Be a 'glue' role that connects the Operations, Success, Risk, Product and Engineering teams. This position will need to have awareness and working knowledge of all areas to ensure an optimal implementation plan and technical solution
• Work closely with Customer Success team to provide ongoing integration support for partners
• Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

Requirements:

• 5+ years of experience Solutions Engineering, Sales Engineering, Solutions Consulting, Product Management, Technical Support, or similar role for a Payments or Fintech company
• Proven track record of creating and implementing complex technical solutions for software partners
• Strong understanding of RESTful APIs, webhooks, and modern integration patterns
• Experience with payment processing concepts including tokenization, PCI compliance, and transaction flows
• Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar)
• Familiarity with API testing tools (Postman, curl) and debugging techniques
• Understanding of payment industry fundamentals (acquiring, issuing, card networks, ACH)
• Familiarity with PCI DSS compliance requirements and security best practices
• Strong communication and interpersonal skills and an ability to communicate complex ideas in a structured and user-friendly way to an audience of C-Suite enterprise clients as well as engineers at early stage startups
• Self-starter who is resourceful and able to independently run work streams, and also willing to be scrappy and think of creative solutions
• Leadership experience in a player/coach type of role is a plus, or natural ability to guide and influence others
• Innate sense of humility and honesty with an open mind for feedback
• Intellectually curious, seeks out innovation, and finds unique solutions to complex problems
• Specific experience with embedded payments platform
• Previous experience with a hypergrowth, successful technology company
• Good business understanding or Support processes as well as Risk and Underwriting processes