Omada Health is a healthcare provider focusing on lifestyle and behavior change for chronic conditions. They are seeking an experienced Strategic Account Executive to engage Mid-Market clients, drive upsell strategies, and collaborate with customer experience teams to enhance client relationships and product offerings.
Responsibilities:
- Collaborate with Customer Experience (CX) to author a clear and concise strategy from SQL to Closed Won on key opportunities fit for an upsell of Omada products. Once identified, execute the upsell process and playbook for those accounts. Specific skills applicable to Mid-Market level clients
- Play a material role and participate in Annual / Quarterly business review strategy development and meeting execution for identified upsell accounts. Provide thought leadership and customer education related to market insights, Omada insights, and Omada Roadmap
- Maintain regular communication with the Alliance partner and Consultant to ensure full alignment in the upsell process
- Achieve a mastery level in SalesForce (SFDC), with the ability to monitor sales pipeline, create accurate business cases, forecast sales impact, and surpass expectations related to SFDC Excellence
- Voice of the Customer - provide prospect and client feedback to drive ongoing product innovation; field-level competitive intelligence gatherings, trends impacting payers
- Be the product champion / evangelist for Omada Health
Requirements:
- Bachelor's degree with 5+ years experience selling Health and/or Benefits solutions to self-insured employers and/or Health Plans
- A track record of successful quota achievement and/or sales achievement awards
- Ability to work in collaboration with CX to understand the audience, what they need to hear, and how to motivate a prospect to take action to achieve an upsell and improve retention
- Experience maintaining ongoing relationships with large, complex clients
- Ability to close a sale, having the communication skills, credibility, and authority to handle each client from discovery through contract execution
- Strong presentation and group facilitation skills
- Ability to work on multiple projects simultaneously, effectively organizing and managing expectations and commitments
- An agile, intelligent, dynamic thinker with ability to reframe objections and respond nimbly during prospect meetings across numerous topics
- A team player that will work ardently towards exceeding their own quota and deliver outstanding results, but never do so at the expense of a colleague, or Omada