Center for Internet Security is seeking a Manager for Cybersecurity Solutions Engineering and Enablement. This role involves leading a team of solution engineers, establishing engagement models across the sales cycle, and driving technical win plans to enhance the organization's revenue motions.
Responsibilities:
- Lead and coach a team of solution engineers supporting CIS revenue motions across CIS SecureSuite, CIS Services, and CIS Hardened Images
- Establish consistent solutions engineering engagement models across the sales cycle: discovery, solution mapping, demo, validation, technical close support, and onboarding handoff
- Partner with account executives and sales leaders to translate customer needs into clear technical narratives and tailored solutions
- Ensure solutions engineers activity and outcomes are tracked accurately in Salesforce to support visibility, forecasting, and operating discipline
- Own demonstration quality, technical storytelling, and field execution standards across offerings and segments
- Drive “technical win plans” for strategic opportunities where credibility and clarity directly impact deal outcomes
- Build and run the enablement operating model for CIS offerings, including onboarding, certifications, and continuous training for sellers and solution engineers
- Create and maintain playbooks, discovery guides, talk tracks, demo scripts, objection handling, and competitive positioning in partnership with Marketing and Product teams
- Maintain a centralized content repository that is current, searchable, and aligned to messaging and proof points
- Run recurring enablement rhythms: lunch-and-learns, office hours, product update briefings, and skills development sessions
- Measure enablement effectiveness using adoption and performance signals (usage, conversion, win/loss learnings, ramp time) and continuously improve
- Serve as a credible field advisor who can brief technical teams and executive stakeholders with equal confidence
- Participate in webinars, member briefings, and selected conferences and events to educate the market and build trust in CIS
- Translate CIS capabilities into outcome-based stories tailored to each audience: Commercial: maturity, efficiency, risk reduction, and scale, SLTT: mission resilience, resource constraints, governance, and readiness, Hardened Images: secure baseline automation, speed-to-secure, and operational consistency
- Coach sellers and solution engineers on executive communication and stakeholder alignment
- Act as the structured voice of the customer and the field for CIS SecureSuite, CIS Services, and CIS Hardened Images
- Capture and synthesize what is working and what is not: objections, confusion points, proof gaps, feature requests, competitive pressure, and adoption friction
- Collaborate with Product teams on roadmap input, beta programs, release readiness, and “what changed” enablement so launches land cleanly
- Partner with the Marketing team on messaging validation, campaign alignment, and market education content
- Work closely with Customer Success teams to ensure smooth handoffs and reinforce value realization narratives post-sale
- Other tasks and responsibilities as assigned
Requirements:
- Bachelor's Degree in Business or a related field
- 3+ years of pre-sales engineering experience
- 1-3+ years of experience leading or coaching customer-facing technical teams
- Demonstrated experience leading or coaching customer-facing technical teams (Solutions Engineering, security advisory, technical consulting, or equivalent)
- Strong cybersecurity foundation and the ability to translate technical capability into business and mission outcomes
- Proven ability to communicate credibly with both technical and executive audiences
- Experience building and delivering enablement programs that change field behavior, beyond content creation
- Ability to operate in a fast-paced environment with cross-functional dependency and ambiguity
- Experience conducting remote demos and briefings (Microsoft Teams or similar)
- Experience conducting technical remote demonstrations and briefings to potential clients via Microsoft Teams or like applications
- Must be authorized to work in the United States
- Former State CISO, City/Country CISO, Deputy CISO, Security Director, or senior SLTT security leader
- Experience selling to or advising SLTT government stakeholders and/or commercial security leaders
- Experience supporting usage-based or cloud-delivered offerings
- Additional years of relevant experience or a combination of an Associate's degree or equivalent and relevant experience may be substituted for the Bachelor's degree