Product Designer | Growth

8am is a professional business platform that empowers professionals with innovative technology to achieve exceptional outcomes. The Product Designer on the Growth team will design user-centered experiences that enhance customer acquisition, onboarding, and retention within a complex B2B fintech product.

Responsibilities:

• Design and iterate on experiences that support acquisition, activation, onboarding, engagement, retention, and expansion
• Own growth-related problem spaces such as first-time user experiences, feature discovery, in-product education, training modules, and upsell flows
• Translate growth hypotheses and product strategy into user-centered solutions that are measurable and impactful
• Partner with Product and Growth stakeholders to define success metrics and evaluate the effectiveness of shipped work
• Work closely with Product Managers to frame problems, explore solutions, and align design decisions with growth and business goals
• Collaborate with Engineers throughout the design and development process, providing clear intent, flows, and interaction details to support high-quality implementation
• Partner with a Senior Product Designer to align on approach, receive feedback, and elevate craft while maintaining ownership of your work
• Contribute meaningfully to cross-functional discussions, tradeoffs, and prioritization
• Develop a strong understanding of professional users, their motivations, and their workflows within a B2B or B2B2C context
• Use research inputs, customer feedback, and product data to inform design decisions
• Design experiences that are intuitive, trustworthy, and respectful of users' time in high-stakes, workflow-driven environments
• Produce high-quality design deliverables across the lifecycle, including user flows, wireframes, prototypes, and polished UI
• Take ownership of your problem areas, proactively identifying opportunities to improve user experience and growth outcomes
• Communicate design rationale and tradeoffs clearly to cross-functional partners

Requirements:

• 4–7 years of product design experience, with a strong portfolio demonstrating product thinking, ownership, and measurable impact
• Experience designing for B2B or B2B2C products, ideally within SaaS, fintech, or other complex platforms
• Demonstrated experience designing for growth strategies such as onboarding, activation, retention, expansion, or monetization
• Comfort working in ambiguous problem spaces and iterating based on feedback, data, and constraints
• Strong interaction and visual design skills, with attention to usability and clarity
• High proficiency in Figma
• Clear and effective communicator who collaborates well with Product Managers and Engineers
• A proactive, ownership-oriented mindset with a desire to learn and improve
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
• Experience designing in partnership with Growth, Marketing, or Revenue teams
• Familiarity with experimentation frameworks (A/B testing, funnel analysis, cohort analysis)
• Experience designing in-product education, training, or enablement experiences
• Exposure to AI-assisted, automated, or intelligent workflows
• Experience working in regulated or high-trust environments (fintech, legal, healthcare)