Transaction Project Manager II

LoanCare is a leading full-service mortgage loan subservicer that focuses on serving clients and homeowners. The Transaction Project Manager II will manage servicing transfer projects, acting as the primary contact for clients and ensuring project timelines and deliverables are met.

Responsibilities:

• Manage small and mid-sized inbound and outbound servicing transfer projects
• Act as primary point of contact for clients and new/current servicers (or other 3rd parties) regarding servicing transfer project
• Maintain project plan, action items and deliverables for clients, new/current servicer and LoanCare
• Facilitate meetings with clients, new/current servicer and LoanCare, with responsibility for agenda, minutes, and action items
• Identify and track Issues and Risks; escalating to management as needed with proposed remediation and potential impacts to timeline
• Provide consistent status updates for all trial and final events
• In collaboration with Loan Transfer Data Analyst coordinate data mapping session(s), including but not limited to agenda and tracking
• Implement and manage change to standard LoanCare processes when necessary to meet project output requirements
• Work closely with management to ensure that the project scope and timelines are completed as scheduled
• In collaboration with Loan Transfer Data Analyst coordinate testing efforts pre and post transfer, documenting defects and obtaining sign-off for testing completion
• All other duties as assigned

Requirements:

• High School Diploma or equivalent required
• Excellent verbal and written communication skills
• Excellent client relations and presentation skills
• Excellent problem-solving and analytical skills
• Excellent organizational skills and detailed oriented
• Ability to work under pressure, meet organizational deadlines, and multitask while maintaining departmental standards
• Ability to work collaboratively with peers, management, and clients to attain common goals
• Ability to work independently with minimal direction and effectively meet deadlines
• Ability to communicate professionally/effectively in writing, in person, and virtually with all levels within the organization and external clients/third parties
• 2+ years of mortgage servicing experience
• 4+ years of project management experience