Senior Inside Sales Account Manager - NYC and Long Island

Oxford Nanopore Technologies is a company focused on enabling molecular analysis through innovative nanopore-based sensing technology. They are seeking a Senior Inside Sales Account Manager to drive revenue growth for their sequencing products and services, manage customer relationships, and collaborate with various teams to achieve business objectives.

Responsibilities:

• Sales generation & quota attainment
• Build and manage a healthy pipeline with the right mix of leads, prospects, and opportunities across short/medium/long horizons
• Run proactive outbound and responsive inbound motions, mapping customer needs to ONT solutions with consultative selling and value storytelling
• Apply the team’s chosen sales methodology consistently in prospecting, discovery, and closing; deliver accurate forecasts
• Customer relationship management
• Own day-to-day relationships for Tier 3 (primary) and Tier 1/2 (secondary) accounts; develop quarterly account plans in SFDC and review with your Sales Manager
• Lead targeted campaigns in established accounts; create tailored offers, address objections, and manage the full sales cycle to signature
• Prepare compelling, resource-backed presentations and support product demos, trainings, and customer enablement
• Product & market activation
• Stay current on ONT product updates, marketing plays, and competitor activity; translate technical capabilities into customer outcomes
• Leverage a strong technical foundation in genomics to anticipate needs, identify emerging trends, and personalize recommendations
• Ensure account plans and activities reflect evolving product, market, and competitive dynamics; tell the nanopore sequencing value story clearly
• Funnel hygiene & tooling (SFDC + Seismic)
• Operate as an SME on SFDC and Seismic for funnel management, assets, and reporting; maintain daily dashboard discipline
• Track KPIs, pipeline, forecast, and competitive entries with rigor; highlight risks and next actions to keep deals moving
• Channel partner collaboration (where applicable)
• Coordinate strategies with channel reps and ONT field teams to drive consistent results across campaigns (generation, CRM, marketing alignment, funnel)
• Coach on-territory channel partners to improve execution; build a broad stakeholder network and be recognized as an ONT sales SME
• Cross-functional coordination
• Align with Inside Sales Specialists, Field Applications, Sequencing Specialists, Marketing, and Sales Ops to deliver territory plans and business objectives

Requirements:

• Education: BSc and/or Master's (Life Sciences, Genetics, Genomics preferred)
• Prior inside sales (or channel-accelerated) experience driving adoption of scientific/life-science technologies
• Experience coaching teammates in a commercial setting (direct or indirect)
• Hands-on use of CRM systems (SFDC preferred) and digital sales tools (e.g., Seismic)
• Experience serving research/life science customers
• Working knowledge of life sciences & genomics markets; understanding of DNA sequencing technologies and applications
• Clear grasp of the difference between research and sales roles and how to bridge them credibly
• Fluent English (written & verbal), strong communication, initiative-taker, and a proactive, quota-focused mindset
• PhD in Life Sciences or related field
• Experience in a global, fast-paced matrixed sales/service environment
• Proven execution of marketing/sales campaigns
• Familiarity with long-read sequencing platforms and current applications
• Ability to mine information from databases (e.g., PubMed, ResearchGate) and CRMs
• Business-level fluency in additional languages