Solutions Engineering, Channel (Remote)

Geotab is a global leader in IoT and connected transportation, and they are seeking a Solutions Engineer to showcase and adapt Geotab solutions for partners and end-users. The role involves developing tools, collaborating with stakeholders, and providing technical support to optimize the utilization of Geotab's technology and solutions.

Responsibilities:

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners
• Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology and solutions
• Collaborate with revenue-generating teams as a key technical resource to identify and deliver effective solutions for customer challenges through discovery and technical demonstrations
• Ensure partner and end-user satisfaction through prompt and accurate service and insights
• Support partner upskilling and excellence across unique channels using industry best practices
• Assess and analyze business challenges to identify Geotab’s viability and propose alternative approaches
• Contribute to the continuous improvement of company offerings by providing partner and end-user feedback to the Product team
• Maintain accurate documentation of customer engagements, solution designs, and deliverables

Requirements:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field
• 3 - 5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development
• Technical knowledge of telematics, IoT, APIs (Python, SQL, Java, or C#), and related technologies
• Experience with Agile Work Management (JIRA), CRM tools (Salesforce), and data visualization tools like Power BI
• Effective problem-solving and critical thinking abilities with a commitment to delivering exceptional service
• Ability to travel up to 25% of the time, including international travel; a valid passport is required
• Strong organizational skills with the ability to manage multiple projects and adapt to growing market demands