Q4 is an innovative company focused on transforming investor relations through their AI-driven IR Ops Platform. The Senior Product Manager will own and scale Q4’s AI applications, driving product strategy and leading cross-functional teams to deliver impactful business outcomes.
Responsibilities:
- Inform and execute the platform product roadmap in partnership with product leadership, balancing customer needs, business objectives, and technical feasibility
- Define product success metrics and KPIs: adoption rates, implementation efficiency, customer satisfaction scores, platform usage patterns
- Identify opportunities to expand the platform’s capabilities and compatibility across Q4's diverse customer segments
- Lead discovery processes to validate customer problems and solution approaches before committing engineering resources
- Lead the charge on new AI development, products, and strategies, and their intersection with the company’s goals
- Educate the organization on the latest AI trends, trajectories, and the impact of those on the product and customer base
- Collaborate with Engineering and Design to transform development processes into scalable, AI-powered experiences
- Lead 1-2 product squads through complex initiatives with strong influence skills, driving alignment and results without direct authority
- Partner with Engineering and Design to deliver scalable, high-quality solutions on aggressive timelines
- Work with Sales, Customer Success, and Marketing to drive adoption and communicate value effectively
- Influence executive stakeholders on strategic priorities and resource allocation
- Demonstrate high energy, bias for action, and self-driven approach to identify and pursue opportunities independently
- Apply 'whole product design' thinking by considering the entire customer journey beyond just software features
- Evolve and expand Q4's integrated AI capabilities to streamline customer workflows and reduce manual effort
- Launch new product capabilities that create competitive differentiation in the IR Ops market
- Maintain deep customer empathy through regular engagement with clients and internal service teams
- Build compelling business cases and investment proposals to secure resources and executive buy-in for key initiatives
- Partner with Sales and Marketing to develop feature pitches, competitive positioning, and value propositions that drive wins
- Collaborate with GTM teams to translate product capabilities into customer-facing messaging and sales enablement materials
- Track and communicate business impact metrics: revenue influence, win rates, customer retention, and operational cost savings
- Understand P&L dynamics and make trade-off decisions that balance customer value with business sustainability
Requirements:
- Strong preference for candidates with proven AI experience in financial technology or other regulated environments
- Comfortable navigating compliance, risk, and data governance requirements with ease
- Proven experience leading and shipping AI solutions with integrated AI product development
- Deep understanding of the latest AI trends, movements, and ability to connect them to business goals
- Strong bias to action, demonstrating experience in ‘build fast, ship fast, learn fast' through structured experiments and trade offs with imperfect information
- Full ownership of actions, outcomes, and follow-ups
- Demonstrated ability to shape product vision, influence cross-functional stakeholders without authority, and drive complex initiatives to success
- Exceptional communication skills, ability to tailor communications to audiences ranging from executives to partners
- Strong business acumen with ownership of ROI models, pricing and packaging proposals, and investment cases with quantified outcomes such as revenue influence, cost-to-serve, retention
- Experience working with GTM teams to drive product adoption and market success
- Proven history of using data to drive complex decisions, translating insights derived from large data sets into product priorities
- 6+ years of product management experience in SaaS platforms with proven track record of driving adoption and measurable business outcomes