Virtual Hotel Customer Service Coordinator

Destination Knot is a company focused on providing exceptional travel services, and they are seeking a Virtual Hotel Customer Service Coordinator to assist clients with lodging arrangements. The role involves understanding client needs, providing hotel recommendations, managing bookings, and maintaining accurate client records.

Responsibilities:

• Understand client needs and travel preferences
• Provide hotel recommendations and confirm reservations
• Manage booking changes and follow-up communication
• Keep detailed, accurate client records

Requirements:

• Organized and dependable
• Comfortable with digital tools and remote communication
• Friendly, professional demeanor
• Willingness to learn the travel booking process